CPC’s
order came on the heels of a complaint from Mr. TadeAyodele, who claimed that a
live electricity power cable fell from a pole at the old Panteker Area of
Kabusa, Abuja on Monday, 9th November 2015, causing the
electrocution and subsequent death of his son, Master Samuel Ayodele.
According
to the complainant, his son had slipped and fallen on the said live electricity
cable, leading to his electrocution and death on the said date.
Responding
to CPC’s investigation on the matter, AEDC dissociated itself from the
unfortunate incident, claiming in its letter of 7th December 2015
that “the electricity distribution network in the community where the deceased
lived is a substandard self help project” that should not be attributed to it
or any of its authorized agents and that the illegal substandard installations
were merely tolerated to some extent due to the exigencies of the electricity
industry.
The
Council however stated that in the course of its investigation, it visited the
site, conducted spot interviews of residents of the community and sought the
technical opinion from the Nigerian Electricity Management Services Agency
(NEMSA), the sector regulator, set up by the Federal Government to, among
others, carry out testing and certification of electrical installations,
electricity meters, instruments and commercial services on key critical areas
of Nigerian electricity supply industry.
According
to the Council, the technical opinion of NEMSA concluded that the accident
“occurred as a result of weak/bad low tension network and technical lapses on
the part of AEDC for allowing such a substandard installations in their network
and for not responding promptly to the snap conductor after it was reported to
them”.
CPC,
therefore, concluded that the outcome of all its investigation could not
substantiate the disclaimer of the AEDC as contained in the company’s letter of
December 7, 2015. The Council in reaching this conclusion,agreed with and
relied on the expert opinion of NEMSA the sector regulator on quality and
electricity materials.
Furthermore
the Council found AEDC liable for incorporating “this self help project” into
its billing system by collecting payment from the community, while failing,
refusing and neglecting to disconnect the purported illegal substandard
installations.
Consequently,
CPC ordered the Abuja Electricity Distribution Company PLC to “pay the sum of N
10, 000, 000 (Ten million Naira only) to the complainant as compensation for
the death of Master Samuel Ayodele which, arose from the technical lapses and
gross negligence of the respondent”.
AEDC has
been served with the order, and must comply and revert to the Council on or
before the 30th day of April 2016.The Order has also been
communicated to the Nigerian Electricity Regulatory Commission (NERC), who at
all times was notified of various steps taken by CPC.
Reacting,
CPC’s Director General, Mrs. Dupe Atoki, said the development would serve as a
deterrent to the negligence in the provision of services by businesses.She
reiterated that in line with extant regulations and international best
practices, Nigerian consumers would continue to be protected from all manner of
Consumer abuses. (UNEDITED)
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